A fast and efficient laundry service in Cape Town. Our team is up for any challenge, managing projects with the skill and experience our clients have come to expect. We want our customers to be satisfied with our work, which is why we provide open communication channels throughout the duration of providing a service to our clients. Don’t just take our word for it and check our Google reviews to hear from others that have used our service!
1) Chat to our service agent on Whatsapp 2) Make a booking when & where to collect your laundry 3) Meet the driver for collection 4) Wait for invoice to be sent back on Whatsapp 5) Pay via EFT or SnapScan. Alternatively pay with cash or card on delivery 6) Wait for service agent to let you know when everything is ready for delivery 7) Arrange delivery location & time 8) Meet the driver to collect
In April went for a holiday and looked for a laundromat around to my convenience. Very friendly staff and clean place. I then left my clothes to their capable hands of service. Picked up the clothes and drove back to Johannesburg. To my disbelief I his is how my shirt is like. I am very disappointed.
I haven't given a try to any other laundry service in Cape Town for comparison, but I'm certainly not planning to !I Love My Laundry has the loveliest customer service, very fair pricing and is 100% efficient in every way. The courrier who picked up and delivered my laundry was exactly on time, and of course the clothes were washed, dried and folded perfectly. Same day pick up and delivery is mega convenient, and the contact via Whatsapp makes it so easy with an international phone number.Flawless experience, would 100% recommend !
Excellent and carefully done job! We dropped off our laundry at 930am and it was ready for pick up at 2pm on the same day, as promised. The ladies at the store are very friendly and honest, they ensured that our whites & dark clothes were washed separately. Communication was on point despite having an international number - the SMS came through on time for pick up!
Exceptional service with affordable pricing. Came on holiday & they fetched my laundry from the hotel & delivered it on the same day as well as brilliant stain removal from wine tasting and food sharing messes.Would recommend them a million times over. Great work guys. God bless you.
I got wonderful service. They communicate effectively and ensure that they answer all your questions. They keep track of everything and notify you about everything. They go an extra mile for their clients. Their work is as promised, with beautiful packaging of your clothes. They give as much respect as you’d give your own clothes. I’m a very satisfied customer and would recommend I Love My Laundry to anyone who asks!!!!
Awesome service! Easy to use and very inexpensive. Anyone who stays in Cape Town and needs laundry washed ( but doesn’t want to pay $$$$$), use I LOVE LAUNDRY . Easy communication, they came and picked up and dropped off. Same day or next day services available.I highly recommend them.Thanks ‘ ILOVE LAUNDRY’ for working around my ‘tourist schedule’ and doing a fantastic job with cleaning, folding and delivering my laundry to the hotel I was staying at!
I love, I love my laundry! There service is exceptional. I booked a time for them to pick up a large amount of laundry and they were not only precisely on time but came in and carried everything out. But what is even more amazing, is that I am a bit OCD, so I had already sorted everything and had instructions written and taped on each bag, (which they will gladly do for you if you don't want to) and Frankie, who came to pick up and is fabulous, he then asks me even more specific questions that I hadn't even thought if to write, just to make sure they did everything as I would want. They delivered EVERYTHING back (the first place that hasn't stolen from me)THE SAME DAY, beautifully and right back inside.
Laundry was done professionally and on time!Chris the owner/manager really cares about his customers and their clothes. He is courteous and kind to his clients. This place makes me, who is first time visiting Cape Town, feel good about the city.The store interior is very nice and clean, they serve dim sum too!!! You can have dim sum when you bring your laundry in or out.Highly recommend this place for laundry service!!!
It's been a very good, relaxed experience dealing with I Love My Laundry. Always very quick to respond in WhatsApp, very informative, and never had fault with the cleanliness or service. Used twice during my stay, excellent service each time. Would definitely use again and recommend ????
Service is good until something happens to your washing....My first bad encounter with I love my laundry in City Bowl Barrack street was when they spoiled my sevens rugby jersey I am still not sure how they did that but I can only assume it was washed in hot water, but of course they denied it. So they took no responsibility for it. I was upset but then I thought I will give them another try. Months went by and the good friendly ladies know what and how I want my washing done. So in this week I dropped off my dirty washing and then collected it a day later. The next morning when I tried on my clothes 80% of it had shrunk. So I go pop in there to see there miserable boss lady (but she was not there) so the employee tells me "but we don't machine dry your clothes" and I said "exactly", but I also remembered that there was a new girl at the reception when I picked up my clean washing... Eventually some guy called Alex called me via whatsapp and said he will get back to me, I am still waiting and so far it seems like they not going to take responsibility again due to some technicality because the employee did not write down air dry/ no machine dry! Worse company I have been given business too! Will not use them again!!Are you saying my clothes just magically shrunk?
Amazing service!! Listened to my worries, paid attention to fragile sensitive clothing pieces and I’m happy to say they returned my clothes so beautifully folded, fresh and clean! ????You can whatsapp them at this number +27 74 992 1481 you don’t neet to call it’s so easy to chat to them. Fast replies, invoices texted to you. In order to get SAME DAY service for FREE all you have to do is give your laundry before 10am which is so much better than other companies I’ve used before. The roundtrip delivery was only R60. Softener R30 and the laundry is R130 per every 5kg. Super affordable and high quality laundry services that I will be using weekly now. Thanks Alex and the kind team 🙂
The guy answering the WhatsApp business account is an asset to this company. Efficient, understanding and patient. Well done to you kind sir.This was my second time using this companies service, and all I can say is I will never use any other laundry service for as long as Im still in the area. You guys do an amazing job.Also a special mention for the driver who collects and delivers the laundry, Kenneth, keep on with the good and friendly manner that you have. Your smile made my day alot brighter!Thank you to the awesome people who actually do the washing and folding of the items given in. Everything is perfect. I ❤️ "I ❤️ my laundry"!!!
I used “I LOVE MY LAUNDRY” for three weeks while visiting Cape Town. I am extremely impressed with the service I received from the team. They were very responsive and my laundry was done within a day every time. I would highly recommend their service!
I am very impressed with I ♥ my laundry in Buitekant Street , Cape Town!Their services is super, fast and professional.Never I need to worry that the washing is not correctly done.Their pick-up and drop-off service is seamless.Keep up the good work and effort.Well done! ????Seroya
Excellent - been using the service for over a year and everything works smoothly. Quick turnaround time, clothes are treated well, etc.I don't even own a washing machine or iron in Cape Town - just use this service as it's perfect.
I regularly use the pick and drop service and I am super impressed with the service. My laundry is cleaned well and smells great. The lady driver who usually collects my laundry is such a gem. Would recommend this service to anyone who enjoys the convenience of their laundry being cleaned professionally.
Recently switched to this service for laundry via collection/delivery, and I've been very happy. Collection and delivery is arranged over WhatsApp with a person. They are flexible and communicate well.The fact that I can usually get back my laundry on the same day is great too.